Knowledge Center

Here are just a few of the most frequently asked questions. If you have more, feel free to contact us anytime!
How does the annual plan billing work?

Annual plans provide year-to-year access. Annual plans are paid upfront and will be made each renewal day (the same day of the year that you originally signed up for the plan). Annual plans automatically renew every year. If you cancel before the upcoming renewal date, you will not receive a refund, and will not be charged on the following renewal date and henceforth. If you downgrade to a smaller plan before your renewal date, the remaining balance will appear as a credit on your account which will be applied towards your monthly subscription. The remaining credit is non-refundable.Your subscription will automatically renew at the end of the subscription term unless you cancel it as provided in the policy.

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